🔒 Privacy Policy

Fv99 Privacy Policy – Our Commitment to Protecting Your Data

Everything about how fv99 collects, uses, stores, and protects your personal information is laid out here, clearly and transparently. Your privacy is our top priority.

SSL Encryption Your Data Is Never Sold Updated: January 2026
Who Does This Policy Apply To?

This Privacy Policy applies to all individuals who use the fv99.link website and mobile application.

Using the platform constitutes your acceptance of this policy. If you do not agree, please refrain from using the platform.

How We Protect Your Information

Six core principles that safeguard your privacy

🔐

Strong Encryption

All your personal and financial information is protected with 256-bit SSL encryption. No third party can access your data while it is in transit.

🚫

No Sale of Data

Fv99 never sells your personal information to third parties. Your data is used solely for the purpose of providing our services.

🗂️

Minimal Data Collection

We only collect information that is strictly necessary to provide our services. We do not gather data beyond what is needed.

Your Consent First

We obtain your consent before sending any marketing communications. You can unsubscribe at any time. Your preferences always come first.

🗑️

Right to Erasure

You may request that your personal data be deleted. Where no legal obligation requires us to retain it, we will complete the request within the designated timeframe.

🔍

Transparent Data Use

This policy clearly explains where and how your information is used. There are no hidden agendas — full transparency is our core principle.

1Introduction & Scope

Fv99 takes your privacy seriously. This Privacy Policy ("Policy") explains what information we collect when you use the fv99.link website and mobile application ("Platform"), why we collect it, and how we use and protect it.

By registering, logging in, or using fv99 in any way, you are considered to have accepted this Privacy Policy. This policy should be read alongside our Terms & Conditionsand must be read together with it.

We adhere to international data protection standards. Complying with your privacy rights is a legal obligation for fv99.

This policy has been written with Bangladeshi users in mind. We believe every user should have full control over their own data — which is why we are transparent about everything.

2What Information We Collect

Fv99 collects two types of information — what you provide directly, and what is gathered automatically as you use the platform.

Information You Provide Directly

Data Type Example When It's Collected
Identity Information Name, date of birth, gender At registration
Contact Information Email, phone number, address Registration & KYC
ID Document NID, Passport Copy For KYC verification
Financial Information Mobile Banking Number Payment Time

Automatically Collected Information

  • IP address & device identification
  • Browser Type & Version
  • Operating System Information
  • Time spent on the platform and pages visited
  • Gaming activity & transaction history
  • Cookies & Session Data

We never store your full bank account number or complete payment card details. Payment information is processed through secure third-party providers.

3Purpose of Data Use

Fv99 uses the information it collects for the following purposes:

  • Account Management: For registration, login, and profile management.
  • Identity verification: To complete the KYC process and prevent fraud.
  • Payment Processing: To process deposits and withdrawals securely.
  • Customer Support: To resolve your issues and complaints.
  • Service Improvement: To improve your experience on the platform.
  • Promotional Communications: To send you bonuses and offers, with your consent.
  • Legal obligation: To meet regulatory requirements.
  • Responsible Gaming: To identify and prevent problematic gaming behaviour.

fv99 will not use your data beyond the purposes stated above. Your consent will be obtained before any new use.

4Data Sharing & Third Parties

Fv99 does not sell your personal information. However, certain data may be shared in the following limited circumstances:

Service Provider Partners

Necessary data is shared with selected partners for payment processing, KYC verification, IT infrastructure, and customer support. These partners are bound by strict data protection agreements with fv99.

Legal Authorities

We are legally required to share relevant data in response to court orders, lawful requests from government regulators, or money laundering investigations.

Business Transfer

In the event of a company merger or acquisition, data may be transferred. You will be notified in advance, and the same privacy protections will continue to apply.

fv99 does not share your information with advertisers, data brokers, or any third party for commercial purposes.

5Cookies & Tracking Technologies

The fv99 platform uses cookies and similar technologies to enhance your experience. Cookies are small text files stored on your device.

Types of Cookies

  • Essential Cookies: Essential for login sessions and security. These cannot be disabled.
  • Functional Cookies: Helps remember your preferences and settings.
  • Analytics Cookies: Collects anonymous statistics to help us understand how the platform is used.

You can control or delete most cookies through your browser settings. However, disabling essential cookies may cause certain features of the platform to stop working.

6Data Storage & Retention

Fv99 follows the principles below regarding data retention:

Data Type Retention Period
Account & Profile Information For the duration of active account + 5 years
Transaction Records 7 years (legal obligation)
KYC Documents 5 years after account closure
Communication History 3 years
Cookies & Session Data End of session or up to 12 months

Once the retention period expires, your data is securely deleted or anonymised so that no one can identify you.

7Your Rights

As an fv99 user, you have the following rights regarding your personal data:

👁️

Right to Access

You may request to view any information we hold about you.

✏️

Right to Rectification

You may request corrections to any inaccurate or incomplete information.

🗑️

Right to Deletion

You may request deletion of your data where there is no legal obligation to retain it.

🚫

Right to Restrict Processing

You can request that we stop using your data for specific purposes.

📦

Right to Data Portability

You can request a copy of your data in a machine-readable format.

📧

Right to Opt Out of Marketing

You can unsubscribe from promotional emails or SMS at any time.

To exercise this right, email us at support@fv99.link. We will respond within 30 business days.

8Security Measures

Fv99 employs industry-standard technical and organisational measures to protect your data:

  • 256-bit TLS/SSL encryption on all communications
  • AES encryption for data stored on servers
  • Regular security audits & penetration testing
  • Two-factor authentication (2FA) support
  • Strict access controls – only authorised staff can view your data
  • Real-time monitoring for suspicious activity
  • Affected users will be notified within 72 hours of a data breach

Please note, however, that 100% security over the internet cannot be guaranteed. Keep your password strong and never share it with anyone.

9Protection of Minors' Information

Fv99 is a platform strictly for adults (18+). We do not knowingly collect personal information from anyone under the age of 18.

If we become aware that a minor's information has been submitted, it will be deleted immediately and the associated account will be closed. If you believe a minor is using fv99, please notify us right away.

10Policy Changes & Updates

Fv99 may update this Privacy Policy when necessary. If changes are made:

  • The "Last Updated" date at the top of the page will change.
  • For significant changes, a notification will be sent to your registered email address.
  • A banner or notice will be displayed on the platform.

Continued use of the platform after any changes means you have accepted the updated policy. It is good practice to check this page regularly.

11Contact & Complaints

If you have any questions, concerns, or complaints about this Privacy Policy or your data, please contact us:

  • Email: support@fv99.link
  • Live Chat: Available 24/7 on the platform

We aim to respond to all privacy-related requests within 30 business days. In the case of urgent data breaches, we respond even faster.

Your privacy isn't just a policy to us — it's at the heart of every decision we make.

Start enjoying fv99 safely

Your privacy is protected. Join fv99 today and enjoy the best online gaming experience in Bangladesh.

Secure Registration  |  18+  |  Your Data is Protected

বাংলা